I think KFC may have missed their mark this time. A couple of weeks ago in a drive thru visit, my friend unknowingly got more than she bargained for.
She orders a box lunch with an extra chicken leg. The drive thru visit went smooth and she gets back to work. Finished with the mashed potatoes, she proceeds to open the box to eat some yummy chicken. She picks up the chicken leg and before she takes a bite, looks down at the other piece of chicken to gasp at what she found next. A long black hair sticking out from underneath the breading. WHAT!!!!
That's not the end of the story folks.... She called the managers immediately and tells them the story, and they reply with "Bring it back and we will issue a refund".. The biggest surprise of all is the response she received upon her return visit. They refunded her for what she brought back and not the entire order. They also took the food back in through the drive thru window! Who knows what they did with that chicken. .. They could have served it to some other unsuspecting person after they pulled the hair out....
C'mon folks, this is not the first incident of misrepresentation. You have drive thru workers licking the mashed potato containers after spilling gravy on them and dry boogers on your mirrors in your dining area. Do I really need to continue?
There is something to be said for a clean restaurant and good customer service, don't you think?
Once again, Thank you for reading my Blog and Happy Eating.
Let me know what you think about this article.
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